Privacy Policy
Your privacy is important to us. Learn how we protect your data.
Zhetong Valve ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit inquiry forms or contact requests
- Request product quotes or pricing information
- Subscribe to our newsletter or marketing communications
- Place orders through our online store
- Contact our customer service team
This information may include your name, email address, phone number, company name, mailing address, and other contact details.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Access times and dates
How We Use Your Information
We use the information we collect to:
- Process and respond to your inquiries and requests
- Provide customer support and technical assistance
- Process orders and deliver products
- Send you product information, updates, and promotional materials (with your consent)
- Improve our website, products, and services
- Monitor and analyze website usage and trends
- Protect against fraudulent or illegal activity
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, shipping, and email delivery
- Legal Requirements: When required by law, regulation, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection: To protect our rights, property, or safety, or the rights, property, or safety of others
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Personalize your experience
- Deliver relevant advertising
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:
- SSL/TLS encryption for data transmission
- Secure servers and network infrastructure
- Access controls and authentication mechanisms
- Regular security assessments and updates
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications at any time
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain processing of your personal information
To exercise these rights, please contact us at privacy@zhetongvalve.com. We will respond to your request within 30 days.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those of your country. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.
Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@zhetongvalve.com
Phone: +86-576-87888888
Address: Zhetong Valve Co., Ltd., Taizhou, Zhejiang Province, China
Last Updated: January 2026